From single-office companies to individual homes, the work is the same: show up, fix it, explain it.
We serve a diverse clientele — teachers, professionals, engineers, lawyers, doctors, and ISPs — from individual users and self-employed professionals to small and medium-sized businesses.
Beyond direct clients, ZDW Pro works as an on-site subcontractor for two larger IT providers — extending their reach into the Bay Area.
Totally Networked was originally formed to provide start-up technology companies with infrastructure IT support during the Silicon Valley technology boom of the early 1990s. ZDW Pro has worked as their on-site subcontractor since 2012, mainly providing daily desktop and networking support for their client, the ABD Insurance & Financial HQ office.
ImagIT Solutions is an IT solutions provider serving mid-size businesses, enterprise companies, and managed service providers across North America. ZDW Pro has worked as their on-site subcontractor since 2011, mainly supporting their client Regus — providing on-site desktop and Cisco Communications Room support across all Regus business centers in the SF Bay Area and Silicon Valley, working directly with the Regus HQ IT department.
Darren has been my IT specialist for years. He's knowledgeable, resourceful, and reliable, and always recommends cost-effective solutions. I don't believe an in-house IT professional could serve me any better.
We've used ZDW for about 7 years now. Whenever we call with a computer problem, they get on-site fast and resolve it at a fair price — we've never had an issue that couldn't be handled right there. We even moved our corporate office over to ZDW.
ZDW's IT services are top-notch. Their response time is rapid and the service quality is always high. I recommend them for all your technical needs.
Dependable and professional, with very reasonable rates. Our computers — including a server that needed replacing — have all been updated and running efficiently. We look forward to a continued relationship.
Darren has solved my company's computer issues, often within hours of calling. Same-day service like this is rare these days — give him a try.
We've worked with ZDW Pro for almost 5 years. They provide excellent service and always resolve our IT problems promptly, without delays. Highly recommended.
Thank you for your past business — we look forward to continuing to receive the quickest and most professional service available.
Over five years with Darren and ZDW Pro, and I can't say enough about the service. He's accessible, responds immediately, and is efficient enough to be genuinely cost effective. I've bought equipment through him too — he knows exactly what our office needs.
Darren has been a life saver. He's fast, which saves money, and he'll often try to solve a problem over the phone first without even charging. Reliable, on time, and solves every technical problem we throw at him.
